Improvement of Leadership Skills in the Cruise Industry Are Necessary
As crew members, we always find a way to be positive and smile, despite everything happening behind the scenes. Managers onboard the ship must often remember the essential part of their job description- motivating and inspiring their subordinates. Instead, they have a different mindset- when a crew member does a good job, it's only part of their salary package. Generally, people on board don't feel validated and acknowledged for their job.