In recent years, the cruise ship industry has been facing many lawsuits filed by their guests. Some of them are justified, but there are some passengers that go on a cruise with the intention of using the cruise company. There are many cases of injuries and other ways that some passengers try to benefit and get big money from the cruise lines. Sometimes these people succeed in their intention, other times they don't.

What is important for you as a crew member is that you need to be covered before you end up back home, or even worse, in prison.

At all times projects a favorable image of the Cruise Company to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas and endeavor

Public Speaking/ Guest introduction. Before approaching your guest  on cruise ship you should have an idea in your mind of what you want to say, and it should be: Short, Polite and Formal.

I was at the Guest services Desk last night talking to a guest about Florence and overheard two guests removing their gratuities. I heard the GSA ask them both why and the answer “ personal reasons” baffled me. After they left I spoke with the guest services associate and took their cabin number and made a few calls.

Unlike guest staterooms, crew cabins are pretty small and usually located on deck 0, or below the sea level – deck A and B. Most of the crew cabins don’t have portholes (windows) – this luxury is reserved for some staff and officers – so for first-time crew members this might be a little confusing. You will have a hard time determining if it is day or night. Depending on your position or department, cabins are shared between 2-4 people.

Letter from a crew member

I was hired to work as a third party in Costa Cruises.

Everybody lies. Everyone tells lies or “distorts the truth” sometimes. Some cruise ship crewmembers are big experts in lying that you cant tell if they are telling the truth and often takes a long time to find out that we have been lied to.

Article By Sean Sassoon

The heart and soul of any cruise ship's culinary operations, the Main Galley, orchestrates a symphony of meals from breakfast to dinner and even the famous midnight buffet. Operating around the clock, the Galley never sleeps, tirelessly catering to the gastronomic desires of passengers. The sheer scale of food production in the Galley is mind-boggling, and it is divided into several specialized sections, including Appetizers, Bakery, Hotline, and Pastry.