Royal Caribbean International has informed guests sailing aboard Symphony of the Seas, of two confirmed cases of Legionella reported by previous passengers. According to the cruise line, the cases involved guests who sailed on separate voyages—one in October and another in December. The Centers for Disease Control and Prevention (CDC) has not yet confirmed where the individuals were exposed to the bacteria.
In a letter addressed to passengers, Royal Caribbean emphasized its commitment to health and safety, stating that "in an abundance of caution," the cruise line has implemented heightened sanitation protocols and adhered to CDC guidance. However, the company clarified that the reported cases do not necessarily indicate the guests contracted Legionella onboard.
“While this does not imply or confirm that they contracted this onboard our ship, as a precautionary measure, we implemented heightened sanitation protocols and followed all CDC guidance,” Royal Caribbean said.
Legionella is the bacteria responsible for Legionnaires' disease, a severe form of pneumonia that can be contracted by inhaling water droplets from contaminated sources, such as pools, hot tubs, fountains, or water systems. According to the letter, the disease is not contagious and typically affects individuals with compromised immune systems or preexisting conditions. Healthy individuals exposed to Legionella often do not fall ill, but symptoms can include fever, chills, shortness of breath, muscle aches, and headaches.
Royal Caribbean reassured guests that it is taking every precaution to protect their health. The cruise line has reiterated that its crew will execute all necessary safety protocols to ensure the well-being of passengers and staff alike. The letter also acknowledged the challenges faced by the crew during this difficult time, as they work tirelessly to uphold health standards and provide guests with a safe and enjoyable experience.
The company provided information for those concerned about Legionnaires' disease, advising them to contact their healthcare provider or reach out to the CDC via its hotline or website. Guests were also encouraged to monitor their health and report any symptoms.