The Guest Services or Front Desk team is the heart of the cruise ship when it comes to keeping guests happy. They’re the first people guests turn to with questions, problems, or anything they need help with during the cruise. If you're thinking about working in this role, it helps a lot to have hotel experience and be comfortable dealing with guests face-to-face. Let’s break down what the job involves and what’s expected from someone in this important position.

Fred. Olsen Cruise Lines celebrated World Cocktail Day across the entire fleet, transforming its ships into floating cocktail lounges for a day of fun, flair, and flavor. Guests aboard the Balmoral, Borealis, and Bolette joined the festivities with a variety of activities, including a friendly competition where the bar teams battled it out to craft the fleet’s newest signature drinks.

An Argentine man who worked as an officer for Royal Caribbean is fighting to reclaim $25,000 he says vanished from his salary account.

The officer, identified in court documents as E.T.L.G., is a resident of Bahía Blanca, Argentina was employed by Royal Caribbean Cruises Ltd. His wages were processed through a U.S.-based payment platform called NorthLane—now known as Onbe Inc.—which provided virtual wallets and prepaid card services to cruise ship employees.

Carnival Cruise Line is facing mounting criticism following the sudden dismissal of Derrick Eason, a longtime comedian and U.S. Navy veteran who had performed with the company for more than 20 years. The firing occurred after a disruptive comedy show on board the Carnival Magic, where Eason attempted to manage an increasingly volatile situation involving an unruly guest—without any security present.

Life at sea can be a rewarding adventure, but working aboard a cruise ship also comes with strict responsibilities. Crew members are expected to uphold high standards of professionalism, safety, and conduct. Whether you’re a first-time seafarer or a seasoned sailor, here are ten crucial things you should avoid while working or staying on a cruise ship — to protect not only your job but also your well-being and future in the industry.

Carnival Cruise Line is launching a summer jobs program for high school students in five of its U.S. homeports—Tampa, Jacksonville, Norfolk, New York City, and Long Beach. This initiative offers students aged 17 and older six weeks of paid, hands-on experience at Carnival’s cruise terminal operations.

Tattoos have become an increasingly popular form of self-expression, allowing people to showcase their personality, beliefs, and artistry. However, in professional environment especially within the cruise industry, maintaining a polished and guest-appropriate appearance is essential. Princess Cruises acknowledges the importance of self-expression while ensuring that crew members adhere to guidelines that align with the company’s image and standards.

The drama was REAL aboard Cunard’s Queen Anne as the ship’s first-ever "Queen Anne’s Got Talent" brought the house down in an epic crew-only showdown! 

A total of 17 contestants took the stage, battling it out with jaw-dropping performances in front of a roaring crowd. The competition was so intense it ended in a TIE, forcing the final decision to be made by applause—talk about pressure! 

TUI Cruises just dropped their newest cruise ship, Mein Schiff Relax, and while the official christening is still on the horizon, the ship has already set sail on its maiden voyage! But let’s be real—what’s a brand-new cruise ship without a great crew to bring it to life?

TUI Cruises has announced the promotion of Günter Batzner to Captain of Mein Schiff 4, marking a significant milestone in his maritime career. Having joined the Mein Schiff fleet as a Staff Captain in 2022, Batzner now takes full command of the ship for the first time.

Batzner’s career with TUI Cruises has seen him serve on Mein Schiff 3 and Mein Schiff 1, before playing one of the key roles in the launch team for the new Mein Schiff Relax. Now, as the newly appointed captain, he will be responsible for navigating the Mein Schiff 4 on a series of exciting itineraries.