Holland America MS Veendam is the first ship in 2012 that failed the USPH surprise inspection. Veendam scored 77 points in the report which found lots of violations in the galley and the water quality. Among the findings were insects in the galley and  many machines, refrigerators didn’t work properly.
Back in 2011 RCCL  Monarch of the Seas failed the USPH inspection and the worst score ever had the Japan Grace’s TSS Oceanic with 73 points in 2009.

USPH Inspectors found total of 118 violations on board HAL Veendam. Here are some of them:

Site : Potable Water-Permeate Line Striping
Violation: The permeate lines from the reverse osmosis unit were striped blue, not blue/gray/blue, up to the point of chlorination.

Site : Recreational Water Facilities-Samples Lines
Violation: The sample lines were not located before the compensation tanks or directly from the RWFs. In addition, the four aft whirlpools were on two combined systems with only two sample lines.

Site : Recreational Water Facilities-Antientrapment Protection
Violation: Two of the aft whirlpools had suction from the massage pumps and antientrapment drain covers, but there were no safety vacuum release systems (SVRS) or automatic pump shut-off systems (APS) installed. The suction fittings were less than 3 feet apart.

Site : Recreational Water Facilities-Turnover Rates
Violation: Turnover rates were not calculated for the RWFs.

Site: Galley-Warewashing
Violation: Several managers were observed in the area but they did not shut down the outboard flight-type conveyor warewash machine for repair before the inspector arrived. Every 1 to 5 seconds, the magnetic sensor on the clean end of the in-use outboard flight-type conveyor warewash machine was stopping the machine from running. There was a leak in a water line inside the deckhead directly above the machine and water was dripping into the machine and contaminating the clean dishes after they were sanitized. There was also brown liquid leaking from the deckhead onto the left corner of the clean landing of the machine. Workers were observed taking the contaminated dishes and putting them into clean storage racks.

Site: Galley-Warewashing
Violation: Several managers were observed in the area but they did not shut down the outboard flight-type conveyor warewash machine for repair before the inspector arrived. Every 1 to 5 seconds, the magnetic sensor on the clean end of the in-use outboard flight-type conveyor warewash machine was stopping the machine from running. There was a leak in a water line inside the deckhead directly above the machine and water was dripping into the machine and contaminating the clean dishes after they were sanitized. There was also brown liquid leaking from the deckhead onto the left corner of the clean landing of the machine. Workers were observed taking the contaminated dishes and putting them into clean storage racks.

Site: Buffet-Crew Mess
Violation: Water was leaking from the bottom of the water/ice machine into a hotel pan with at least 3 inches of water and then overflowing and pooling on the deck. The machine had an out of order sign posted but crew were still using the machine in front of senior staff. Senior staff were observed removing the out of order sign during service and the machine was used by several crew. After the inspector evaluated the machine, the out of order sign was put back on by senior staff.

Site: Galley-Warewashing
Violation: Staff in the area did not react when a crew member was on the top shelf of a clean storage rack directly adjacent to and above clean items. The crew member was accessing a deckhead panel to perform maintenance. Staff removed the clean items from the rack only when instructed by the inspector.

Site: Galley-Pastry
Violation: The cooks in this area did not react, stop food preparation, or cover exposed food while a crew member was climbing a ladder into a deckhead panel and another crew member was passing a canister vacuum cleaner into the deckhead. The crew members were accessing the deckhead to perform maintenance. This deckhead panel and ladder were above and adjacent to a counter with active food preparation. In addition, the cooks in this area did not react when repair tools and a soiled extension cord were placed on a counter next to an uncovered bowl of melted butter, a covered pan of strawberries, and an uncovered pot of apple mixture.

Site: Galley-Pastry
Violation: One of the cooks doing active food preparation had a goatee and was not wearing a beard restraint. The cook was instructed by staff to put on a beard restraint.

Site: Food Service General-Consumer Advisories
Violation: The consumer advisories on the signs at food outlets where foods of animal origin were served raw or undercooked did not specify the food item and did not include the statement 'especially if you have certain medical conditions' as part of the advisory. Foods such as sushi, hamburgers, and cold smoked salmon were served at the hamburger grill, petty officer's mess, officer's mess, and the lido buffet. Also, the menus for the lido restaurant had a consumer advisory statement, but the specific food items served undercooked, such as salmon burgers, salmon steak, and hamburgers, did not have asterisks.

Site: Buffet-Juice Station Starboard
Violation: The time control plan stated the discard time for the embarkation breakfast was at 8:30 a.m., but at 8:52 a.m. there were several milk cartons and individual containers of yogurt out for service. The items were on time control for less than 4 hours and were discarded.

Site: Children Area-Time Control Plan
Violation: The time control plan was not posted in this area for the evening meal period. The meals were provided by main galley staff for the children and teens and potentially hazardous foods were included in some of the meals.

Site: Buffet-Continental
Violation: There were no serving utensils for one container of cereal, one container of bread, and one container of muffins.

Site: Other-Neptune Lounge Waiter Station
Violation: There were condiments such as sugar packets, unprotected cinnamon sticks, and jars of jam stored next to a baited roach trap in the bottom left cabinet. Also, the inside of the cabinet was soiled with a sticky food residue and crumbs.

Site: Buffet-Continental - Worker's Side
Violation: At least three trays of pastries were stored on a trolley and seven bottles of liquor were stored in a cabinet in a storage room with no coving. Also, the deck and bulkhead next to the trolley was soiled with black and brown stains and dirt. The bulkhead was not easily cleanable and was torn in a few areas. There was an electrical panel with exposed wires against the bulkhead. Finally, the trolley was stored under an unshielded deckhead light and the pastries were not completely covered with plastic wrap.

Site: Provisions-Ice Freezer
Violation: Blocks of nonpotable ice for carvings were either directly in contact with or only a few millimeters away from several containers of ice cream.

Site: Galley-Pastry
Violation: A crew member was observed climbing a ladder into a deckhead panel and another crew member was passing a canister vacuum cleaner into the deckhead. The crew members were accessing the deckhead to perform maintenance. There were several uncovered and exposed pastry items in active preparation at the counter below and adjacent to the ladder. A large batch of dough was also being cut at a counter across from the ladder and deckhead panel. In addition, a crew member was observed placing a soiled extension cord onto a clean preparation counter next to an uncovered bowl of melted butter, a covered pan of strawberries, and an uncovered pot of apple mixture. There were already two bags of repair tools on this counter next to these food items when the inspector arrived.

Source www.cdc.gov