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Crew Insights

Articles and experiences shared by crew members working on cruise ship. Find out more about ship life at sea together with tips and advices for first time crew members and cruise oldtimers.

Articles and experiences shared by crew members working on cruise ship. Find out more about ship life at sea together with tips and advices for first time crew members and cruise oldtimers.

Effectiveness Before Efficiency

Submitted by kgnadmin on

These days, most supervisors onboard the ship would delegate the tasks with efficiency goals in their minds, but they need to understand that efficiency we can do with THINGS, and effectiveness we do with PEOPLE! This is why most employees would always be in a more productive version of their capabilities; this is the reason why many great employees with considerable potential would leave our company.

Emotional Intelligence onboard the cruise ship

Submitted by kgnadmin on

After eight months onboard the cruise ship, I felt tired. I was fed up with dealing with obnoxious people. Luckily, I kept myself focused and determined. My goal was to continue the learning process by immersing myself in profound leadership studies. While working on the cruise ship, I often had trouble dealing with my own emotions. Sometimes I was reactive to all non-important things and issues. 

Improvement of Leadership Skills in the Cruise Industry Are Necessary

Submitted by kgnadmin on

As crew members, we always find a way to be positive and smile, despite everything happening behind the scenes. Managers onboard the ship must often remember the essential part of their job description- motivating and inspiring their subordinates. Instead, they have a different mindset- when a crew member does a good job, it's only part of their salary package. Generally, people on board don't feel validated and acknowledged for their job.

Remove the lid from your potential

Submitted by kgnadmin on

Sometimes, people will put limits on us. On land, on cruise ships, and in any environment in this world. Adversity should serve us only as a boost of extra motivation to achieve our goals. When I was 11 years old, we had a school marathon. Many weeks before that marathon, I ran daily at the nearby football stadium to prepare myself for this race. Determined to win and compete with my limits, I worked hard while all my friends used that time to play or watch television.

8 Tips for Rude Cruise Guests – How to behave appropriately and get extra service

Submitted by kgnadmin on

Sometimes I felt like being on the edge of a cliff. When am I going to see my family again? How could my managers on board the ship be unfair? 

On top of all those concerns, some unpleasant guests are among my regular daily challenges. However, no matter how hard it was, I always kept in mind that the darkest hour of the night always comes just before dawn.